How It Works
Overview
You are here — the full Shipmater workflow end to end.
Post & Match
Describe your shipment and get quotes from vetted providers.
Track Live
GPS from pickup through delivery — alerts at every milestone.
Pay Securely
Escrow holds funds until delivery is confirmed by both parties.
Describe what you need moved
Tell us what it is, where it starts and where it needs to go.
Takes under two minutes. No account required to get a quote.
Item description, dimensions and estimated value
Pickup address and preferred date and time window
Delivery address and any access instructions
Special handling requirements — fragile, temperature-sensitive, high-value
Optional: attach photos for provider reference
Vetted providers respond
Only pre-screened, insured providers can see and respond to your request.
You are never obligated to accept a quote.
Each quote is itemised — base rate, handling and any surcharges shown upfront
Provider profiles show credentials, insurance coverage and verified ratings
You can see relevant experience — equipment type, lanes run, hazmat and heavy haul history
No pressure to accept — quotes are valid for 24 hours
Confirm your provider
Select the best match. Payment is held securely — not released until delivery is confirmed.
Payment is never released to the provider until you confirm receipt.
Review the provider's profile, ratings and quote in full
Accept and your payment is placed in secure escrow
Your provider is notified instantly and the delivery is confirmed
You receive a confirmation with provider details and tracking link
Track every mile, live
Live GPS from the moment of pickup through to confirmed delivery.
You have complete visibility. Nothing happens without a record.
Real-time map showing your delivery's current position
Automatic alerts at pickup, en route, nearby and delivered
Delay detection — you're notified the moment anything changes
Shareable tracking link so recipients can follow along too
Full delivery log stored in your account permanently
What moves on Shipmater
From gold to a get-well card.
If it matters, we handle it.
Dry Van & General Freight
FTL and LTL across regional and long-haul lanes. Post a load, get bids from carriers with active authority and cargo coverage.
Refrigerated & Cold Chain
Reefer loads with temperature requirements on the tender. Only reefer-equipped carriers can bid, and every stop is logged.
Flatbed & Heavy Haul
Steel, lumber, machinery and oversize equipment. Dims, weight and permit notes captured upfront so only the right rigs respond.
Hazmat
Hazardous materials restricted to carriers with hazmat endorsements, PHMSA registration and the right insurance limits.
Auto Transport
Open and enclosed car haulers for dealers, auctions and fleets. VIN and condition photos at pickup and delivery.
Contracted Lanes
Set up standing agreements with preferred carriers for recurring lanes. Agreed rates, direct dispatch, no re-bidding every week.
Live tracking
You never have
to wonder.
The moment your provider picks up, tracking begins. Every location update appears on your live map in real time — and every milestone triggers an automatic notification to you and your recipient.
Live map
Current position, speed and estimated arrival updated continuously.
Milestone alerts
Automatic notifications at pickup, en route, nearby and delivery.
Delay detection
Any deviation from expected route or schedule triggers an instant alert.
Confirmed receipt
Recipient confirms delivery in the app. Payment releases only then.
Tracking screenshot